Senior advisory across financial services — scoped, direct, and focused on what actually moves the needle.
BJ Haughey started his career at Andersen Consulting in 1995, leading technology implementations for major banking clients — call centers, online bill pay, brokerage service capabilities. It was hands-on, delivery-oriented work, and it set the foundation for everything that followed: a career built not on advising from a distance, but on getting into the problem and seeing it through.
From Accenture, BJ moved to Bank of America, where he spent a decade taking on progressively larger and more complex mandates. He led technology for the Private Bank, ran the mass affluent investing strategy, and was pulled into the Merrill Lynch integration — one of the most consequential wealth management mergers in a generation. He helped define the target state, selected the winning platforms, and led the teams that drove those changes to completion. When the integration wrapped, he was tapped again — this time for New BAC, a company-wide initiative to find revenue and cost opportunities across the enterprise. He ran the management committee and board reporting, and worked directly with business leaders to deliver against expectations.
At TIAA, BJ led strategy and execution for the retail business before being asked to lead the end-to-end integration of EverBank. He later took on the COO function for Technology and Operations before leaving in 2020. A stint as a Partner at EY followed, where he led cost and productivity engagements across financial services — and brought in clients outside the industry when the right opportunity presented itself.
Since stepping back from full-time firm life, BJ has worked in an advisory capacity alongside experienced teams on cost, performance, and organizational challenges — across financial services and beyond. The work is intentionally scoped: focused conversations, honest assessment, and a clear point of view. No sprawling engagements, no taking over the room. Just a genuinely vested partner who has seen most of this before and can help you think it through.
Focused engagements built around your most important problems — not packaged solutions looking for a home.
Most organizations have more opportunity than they realize — buried in how work gets done, what it costs, and assumptions that have never been seriously questioned. I work alongside your team to find it: cost structure, revenue leakage, operational complexity, and the "we've always done it this way" thinking that nobody has had the distance to challenge. The output is a clear point of view and an actionable path forward — not a report that sits on a shelf.
Most change efforts don't fail because the strategy was wrong. They fail because the structure around them wasn't built to handle the reality of execution — unclear decision rights, unresolved conflicts, misaligned stakeholders, and nobody willing to say what everyone already knows. I help leadership teams put the right scaffolding in place: governance, decision making, conflict resolution, and the honest communication that complex change demands. I'll tell you what I see, even when it's uncomfortable.
Integrations are where the gap between what was promised and what gets delivered tends to be widest. I've played significant roles across more than ten integrations — advising on current state assessment, target state definition, capability and platform selection, and the operating model changes needed to actually capture the value. I know where these efforts break down, and what it takes to keep them on track.
Not every challenge fits a category. Sometimes you need a clear-eyed outside perspective on business performance, a structured assessment of a specific situation, or a scoped engagement with a defined deliverable and a firm end date. That's what this is. I come in, dig in, form a view, and give you something you can act on.
Decades of experience across the breadth of financial services — and the cross-industry pattern recognition that comes with it.
Whether you have a specific challenge in mind or are just exploring, we're happy to have a direct conversation.
We typically respond within one business day.